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Welfare Advice on Benefits in relation to Covid-19

11th March 2020

WAVE Welfare Advice Team wish to advice our clients that the Department for Communities have advised today that Benefit payments will still be paid for people if they need to self- isolate due to Covid-19. 

A spokesperson form the Department of Communities said:  “If people cannot attend an appointment at their Jobs and Benefits office and/or medical assessment centre because of self-isolation, they should let us know immediately. Nobody will be penalised for doing the right thing.”

“In addition, anyone self-isolating who is self-employed or who works on a short term contract can apply for Universal Credit or new-style Employment and Support Allowance, during the period of self-isolation.

“Anyone who is in a crisis situation can apply for financial help by contacting the Department’s Finance Support service on 0800 587 2750 (Freephone) or 0800 587 2751 (text phone for customers with hearing difficulties). If claiming Universal Credit they can also apply for a Universal Credit Contingency Fund grant by contacting the Finance Support service and choosing option 2.”